Wednesday, 11 February 2015
Blind obedience can be pain in r ear
A physician ordered ear drops to be administered to the right ear of a patient suffering pain and infection there. But instead of writing out completely the location “right ear” on the prescription, the doctor abbreviated it so that the instructions read “place in R ear.” Upon receiving the prescription, the duty nurse promptly put the required number of ear drops into the patient’s anus. Obviously, rectal treatment of an earache made no sense. Yet neither the patient nor the nurse questioned it. The important lesson of this story is that in many situations where a legitimate authority has spoken, what would otherwise make sense is irrelevant. In these instances, we don’t consider the situation as a whole but attend and respond to only one aspect of it.
There are lessons to be had here!
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment