A Unique Blend of Coaching, Consulting, and Project Management

Blog Title: Revolutionizing Business Support: A Unique Blend of Coaching, Consulting, and Project Management

In the dynamic world of business, the challenges are as diverse as the solutions. Companies often find themselves at crossroads, contemplating the hiring of a coach, consultant, or project manager. These professionals are typically brought in to maximize revenue and minimize issues, yet their high costs, narrow expertise, and lack of long-term commitment can be significant drawbacks. This is where my unique offer stands out, blending coaching, mentoring, consulting, and project management into a comprehensive, cost-effective solution.

Understanding the Typical Business Challenges

Businesses face a myriad of problems that necessitate external help. These range from a lack of specialized knowledge and leadership development needs to inefficiencies in processes and the complexities of managing large-scale projects. The traditional approach has been to hire experts who, while skilled, often charge high rates (around £1100/day) and juggle multiple clients, leading to a lack of deep investment in any single project.

The Hesitations in Hiring External Help

The decision to bring in external expertise is not without its hesitations. Concerns about costs, losing control, cultural misfits, and doubts about the consultant's true expertise are common. Moreover, the fear that these consultants don't fully "live" with the results of their advice can be a significant deterrent, alongside worries about confidentiality and creating a dependency on external help.

My Unique Approach: A Swiss-Army-Knife Programme

Contrasting the typical model, my approach integrates coaching, mentoring, consulting, and project management, all at a more accessible rate of £500/day. This multi-faceted programme is designed to address issues quickly and effectively, with a commitment to regular, face-to-face interactions and a payment structure based on success.

Broad Skills and Credentials for Holistic Solutions

My broad area of skills, qualifications, and experience sets this service apart. As an ICF Trained Coach, MBA Management Consultant, Prince2 Project Manager, Agile Scrum Master, AMPG Change Practitioner, Mediation Practitioner, and BeTheBusiness Mentor, I bring a comprehensive skill set. Additionally, my background as a 4x GB Gold Medalist infuses a unique perspective on excellence and achievement.

Benefits of This Integrated Approach

Clients benefit from a holistic approach that not only addresses immediate business challenges but also builds long-term capabilities. The diverse skill set ensures that solutions are not just narrowly focused but are well-rounded, addressing various facets of the business. Moreover, the commitment to regular, personal interactions fosters a deeper understanding of the business, ensuring solutions are tailored and effective.

Conclusion

In a landscape where businesses are constantly navigating complex challenges, the need for a versatile, committed, and skilled partner is evident. My unique blend of coaching, consulting, and project management offers just that – a comprehensive, cost-effective solution that is deeply invested in your business's success. Let's embark on this journey together, transforming challenges into opportunities for growth and excellence.

Tim HJ Rogers
I help people, teams and organisations set and achieve goals.
Supporting the critical thinking and creating the resources and environment for success.

ICF Trained Coach | MBA Management Consultant | Prince2 Project Manager, Agile Scrum Master | AMPG Change Practitioner | Mediation Practitioner | BeTheBusiness Mentor | 4 x GB Gold Medalist

#people #process #performance #projects #programmes #pmo #change #processimprovement #projectmanagement #changemanagement #workshops #mediation #coach #icfcoach #mentor #facilitation #training #jersey #channelislands

Zone7 - Some thoughts for those training for the Sark to Jersey

Some thoughts for those training for the Sark to Jersey

Sark rowers at 30k need to train a bit like Marathon runners at 42k. Sure you don't get the impact injuries, but the diesel-train mentality is key.

As a guide you can probably race 3 x your daily mileage. If on average you row 10k per day (70k per week) you can probably race 3 x that eg 30k. That's what I did when I set the Sark to Jersey record with Charlie Bowman (now since broken and held by someone else).

As another guide, your longest session should not be more than double your other sessions, and should probably be the weekend. So if your longest session is 20K then none of your other sessions should be more than 10k.

As another principle spread the load and have rest / recovery days. So for example, better to do your weekly mileage over 5 days than all on one day!! But don't spread it all out so that every day is training and no rest / recovery days. I plan for 4 sessions per week which spreads the load and allows for rest. This is mostly because rowing is not my main sport any more and I like to do other things beside rowing!

Use split routines. The longer you train the tireder you get and more likely to be injured. So maybe instead of a 20K session, do 10k in the morning and 10k in the evening? Or perhaps 7k on the ergo and then 13k on the water? That way you get 20k done in a day, but break it up a bit.

Split routines in training, especially for endurance activities like rowing, offer several advantages:

1. Reduced Fatigue: By splitting a long session into two shorter ones, you reduce the fatigue accumulated in any single session. This is crucial because as you get more fatigued, your form tends to deteriorate, which can lead to inefficient training and increased risk of injury.

2. Improved Quality of Training: When you're less fatigued, you can maintain better technique and intensity. This leads to more effective training sessions. For instance, during a 10k row, you're more likely to maintain good form and a consistent stroke rate compared to a single 20k session.

3. Increased Recovery Opportunities: Split routines inherently allow for more recovery periods. After a 10k session in the morning, you have the entire day to recover before the next 10k in the evening. This recovery time can be used for nutrition, hydration, stretching, or even a quick nap, all of which contribute to better performance in the next session.

4. Adaptability and Versatility: Splitting the routine between different types of rowing (like ergo and on-water) allows for a more rounded development. Ergo rowing can focus more on technique and power, while on-water sessions can improve balance, coordination, and real-world rowing skills.

5. Increased Mental Focus: It's often easier to stay mentally engaged during shorter sessions. A 20k row can be mentally taxing, leading to a loss of focus and reduced performance. By splitting the distance into more manageable chunks, you're more likely to stay mentally sharp throughout each session.

6. Avoid Overtraining: Overtraining is a real risk with high-volume routines. By splitting the workout, you're less likely to push yourself into the overtraining zone, where the risk of injury, burnout, and reduced performance is higher.

7. Flexibility in Scheduling: Split routines offer more flexibility. If you have a busy day, it might be easier to find two smaller time slots rather than one long period. This flexibility can help maintain consistent training amidst a hectic schedule.

Overall, split routines in rowing or any endurance sport can lead to more effective training, reduced risk of injury, and improved performance over time. It's a strategy that balances intensity and recovery, catering to both the physical and mental aspects of endurance training.

FREE Coaching Resources for Rowing
http://www.timhjrogers.com/zone7/
https://www.jerseyrowing.com/training-guides/

What is the MVP of 1 Day per week Project Management?

Managing a project with a focus on efficiency and customer value, especially when you're dedicating only one day per week to it, requires a strategic and highly focused approach. Here's a breakdown of what you could do under each of the principles you mentioned:

1. Eliminate Waste:
- Lean Project Management: Adopt principles from lean methodologies to identify and eliminate waste in processes. This includes unnecessary meetings, redundant communication, or any activities that don't add value to the project.
- Streamline Communication: Set up efficient communication channels and tools. Use concise, action-oriented communication to minimize time spent on emails or meetings.
- Automation and Tools: Utilize project management tools to automate repetitive tasks and streamline workflow. This can include automated reporting, task assignment, and progress tracking.

2. Only Do What the Customer Values:
- Regular Customer Feedback: Engage with the customer regularly to understand their evolving needs and priorities. This could be through short, focused meetings or surveys.
- Prioritize Tasks: Based on customer feedback, prioritize tasks that directly contribute to delivering customer value. Use a method like MoSCoW (Must have, Should have, Could have, Won't have) to prioritize.
- Minimum Viable Product (MVP): Focus on delivering an MVP first. This approach helps in getting early feedback and ensuring that the team is working on features that the customer truly values.

3. No Bureaucracy, Only Necessary Governance:
- Simplified Processes: Implement only the essential processes and governance structures. Avoid over-complicating workflows with unnecessary approvals or documentation.
- Clear Guidelines: Establish clear guidelines and criteria for decision-making that empower team members to make decisions without always going through a bureaucratic chain.
- Regular, Brief Reporting: Instead of lengthy and frequent reports, opt for brief, focused updates to stakeholders. This keeps everyone informed without consuming excessive time.

4. Focus on Delivering and Accountability (RACI):
- RACI Model: Implement a RACI (Responsible, Accountable, Consulted, Informed) matrix to clarify roles and responsibilities. This ensures accountability and avoids confusion about who is responsible for what.
- Agile Methodologies: Use agile methodologies to focus on regular delivery of project increments. This promotes a culture of continuous delivery and improvement.
- Performance Metrics: Define clear performance metrics that align with project objectives. Regularly review these metrics to assess progress and guide future efforts.

5. Time Management for One Day Per Week:
- Focused Sessions: Plan your day with dedicated time blocks for specific activities, like customer communication, team meetings, and reviewing progress.
- Delegation and Empowerment: Delegate tasks effectively to team members. Empower them to make decisions and take actions within their scope, reducing the need for your constant involvement.
- Preparation and Follow-Up: Prepare an agenda before your project day and have a clear plan of action. After the day, send out a brief summary and action items to the team, so progress continues even when you're not actively managing.

By adhering to these principles, you can manage a project efficiently with limited time, ensuring that every action taken is valuable and contributes directly to the project's success.

Tim HJ Rogers
I help people, teams and organisations set and achieve goals.
Supporting the critical thinking and creating the resources and environment for success.

ICF Trained Coach | MBA Management Consultant | Prince2 Project Manager, Agile Scrum Master | AMPG Change Practitioner | Mediation Practitioner | BeTheBusiness Mentor | 4 x GB Gold Medalist

#people #process #performance #projects #programmes #pmo #change #processimprovement #projectmanagement #changemanagement #workshops #mediation #coach #icfcoach #mentor #facilitation #training #jersey #channelislands

Inches

 Reading Royston Guests book Rise as part of my course Growth Pathways with Jersey Business

The great thing about  Royston's book is that it makes you think (but not always agree). This is a good thing. Thinking is useful, [thinking | feeling | being] the same as everyone else may not be.

I was struck by the high jump metaphor: Instead of 6 foot aim for 600 meter and be ambitious. Aim for the stars and you may reach the moon.

I was thinking that most innovation, ingenuity, and creativity is not from abundance but from limits. Anyone can overcome a 600 meter wall with a rocket, plane, helicopter, lift but most genius is about 'inches" all the little inches that add-up, the minimal-viable-product, the more-with-less, the what artistry can we do with only a pen, or only a chisel. I know from my sporting days that world-records are not won by a huge margin but by the culmination of little things that make a difference. I have 4 x GB Gold Medals and they were not won by being a long way in front of the competition, but by tiny factors most right at the edge of complete failure.

Here are some notable examples where constraints played a crucial role in fostering innovation and change:

Space Exploration (NASA): The challenges of space travel have always imposed severe constraints, including weight, size, and energy efficiency. These limitations have led to numerous innovations. For instance, the development of compact, highly efficient computer systems for space missions has had a significant impact on the miniaturization and efficiency of consumer electronics on Earth.

The Apollo 13 Mission: This is a classic example of innovation under extreme constraints. When an oxygen tank exploded on the Apollo 13 spacecraft, the crew and ground team had to innovate rapidly with very limited resources to bring the astronauts safely back to Earth. This incident is a prime example of problem-solving and innovation under life-threatening constraints.

Mobile Technology: The need to fit more functionality into smaller, more energy-efficient mobile devices has driven immense innovation in this sector. The constraints of size, battery life, and heat dissipation have led to the development of incredibly powerful yet compact processors and other components.

Formula 1 Racing: In this sport, strict regulations on car design, engine power, and other factors force teams to innovate within very tight margins. The aerodynamic designs, materials science advancements, and energy recovery systems developed in Formula 1 often find applications in broader automotive and engineering fields.

Green Building and Sustainable Design: Environmental and sustainability constraints have led to innovative approaches in architecture and construction. The need to reduce carbon footprints and energy usage has fostered the development of new materials, energy-efficient building techniques, and sustainable urban planning concepts.

The Arts (e.g., Haiku, Sonnets): In the arts, self-imposed constraints like the strict structural rules of sonnets or haikus often stimulate creativity. These forms require the artist to express ideas powerfully but concisely, leading to innovative use of language and imagery.

Low-Budget Filmmaking: Independent filmmakers often work with tight budgets, which can lead to creative storytelling and filming techniques. The constraints of low-budget filmmaking have given rise to entire genres and styles, such as guerrilla filmmaking, that emphasize story and ingenuity over expensive special effects.

Startup Companies: Startups often operate under constraints of capital and resources, pushing them to innovate quickly and efficiently. Many successful tech companies began as small startups with limited resources, leading them to develop disruptive technologies and business models.

These examples demonstrate how constraints can be a powerful catalyst for creativity, driving individuals and organizations to find novel solutions to challenging problems.

Despite drawing a different conclusion, I still think Royston Guests book Rise is great (it made me think!)

Rise: Start living the life you were meant to live by Royston Guest
https://www.amazon.com/Rise-Start-Living-Life-Meant/dp/1473695384

Al Pacino best speech - Any Given Sunday - 1080p HD
https://www.youtube.com/watch?v=f1yWSePMqsk

My current thinking: 1 day per week project management, what could you do?  Eliminate waste. Only do what the customer values. No bureaucracy only necessary governance. Focus on delivering and accountability. I will expand upon this in a separate post to follow.

Tim HJ Rogers
I help people, teams and organisations set and achieve goals.
Supporting the critical thinking and creating the resources and environment for success.

ICF Trained Coach | MBA Management Consultant | Prince2 Project Manager, Agile Scrum Master | AMPG Change Practitioner | Mediation Practitioner | BeTheBusiness Mentor | 4 x GB Gold Medalist

#people #process #performance #projects #programmes #pmo #change #processimprovement #projectmanagement #changemanagement #workshops #mediation #coach #icfcoach #mentor #facilitation #training #jersey #channelislands

Projects Podcast Navigating Change and Management

Projects Podcast Navigating Change and Management

I have done a few podcasts now and I am starting to learn and reflect. I have really enjoyed the one-hour conversations that are unstructured, unscripted, free flowing, and insightful. But I also see the merit in shorter more structured podcasts with a key theme, for a specific audience and in smaller chunks, for example 10 minutes per theme / topic.

So I am thinking of launching: Projects Podcast Navigating Change and Management.

"Projects Podcast Navigating Change and Management" is a comprehensive podcast series delving into the multifaceted world of project management. This series explores various methodologies, including PRINCE2, Waterfall, SCRUM, Agile, and others, offering insights into the roles, processes, and artifacts essential for successful project and change management. Each episode features expert discussions, case studies, and practical advice, making this series a valuable resource for project managers, business leaders, and anyone interested in the art and science of managing projects effectively.

Each interview will be with someone who is active in projects, programmes and change management, each episode  will combine insightful one-hour conversations and concise, structured 10-minute episodes on specific themes. We will talk about roles, goals and controls, people, process and paperwork and offer practical insights and  ase studies. The topics will range from methodologies (like PRINCE2 v SCRUM) and also practical elements like Communications, Stakeholder Management, procurement (when to do an RFI, RFP, or ITT), training, documentation and migration strategies.

But we're not just another course on project management; we delve into real-life scenarios and case studies, offering a practical discussion filled with experiences and examples. Each episode is a treasure trove of knowledge, showcasing roles, goals, controls, people, processes, and the necessary paperwork to drive success in your projects.

Benefits to Followers:
1. Expert Insights: Gain knowledge from industry experts sharing real-world experiences and best practices.
2. Diverse Perspectives: Understand various project management methodologies and how they can be applied in different scenarios.
3. Practical Tips: Receive actionable advice and strategies that can be applied to your projects.
4. Stay Updated: Keep up-to-date with the latest trends, tools, and techniques in project management.
5. Network Building: Connect with a community of like-minded professionals and experts in the field.
6. Career Advancement: Enhance your skills and knowledge, which can contribute to career growth and development in project management.
7. Inspiration: Hear success stories and innovative approaches that inspire new ideas for managing projects.
8. Resource Hub: Access a valuable resource for continuous learning and professional development in project management.

#ProjectManagement, #ChangeManagement, #ProjectSpectrumPod, #AgilePM, #SCRUMMasters, #PRINCE2, and #RealWorldPM


Based on the key themes thesee are typical questions/topics for Project Podcast Navigating Change and Management

1. How does Agile methodology transform traditional project management?
2. What are the critical success factors in a SCRUM-driven project?
3. The role of leadership in successful project delivery.
4. Strategies for managing stakeholder expectations in complex projects.
5. Best practices in risk management across different project methodologies.
6. The impact of digital transformation on project management.
7. How to measure the success of a project management process.
8. Overcoming common challenges in project management.
9. The evolution of project management in the last decade.
10. The intersection of project management and corporate strategy.
11. Adapting project management techniques in different industries.
12. The future of project management in a rapidly changing business environment.
13. Balancing quality, time, and cost in project management.
14. Case studies of successful project management in large organizations.
15. The role of technology and tools in enhancing project management efficiency.
16. How to cultivate a culture of continuous improvement in projects.
17. The significance of communication in project management.
18. Tailoring project management methodologies to small and medium-sized enterprises.
19. How project management can drive innovation within organizations.
20. The challenges and rewards of cross-functional team management in projects.
21. Agile versus Waterfall: Choosing the right approach.
22. The importance of certification in project management.
23. Bridging the gap between theory and practice in project management.
24. How to effectively manage change in large-scale projects.
25. The role of emotional intelligence in project management.
26. The impact of remote work on project management dynamics.
27. Strategies for effective conflict resolution in project teams.
28. Incorporating sustainability in project management practices.
29. The role of project management in mergers and acquisitions.
30. How to effectively handle project delays and setbacks.
31. The importance of customer focus in project management.
32. Addressing the challenges of global project management.
33. The role of project management in organizational transformation.
34. How project management practices vary globally.
35. The impact of cultural differences on project management.
36. Exploring the relationship between project management and operational efficiency.
37. The role of a project manager in a rapidly changing business environment.
38. How to develop and maintain high-performing project teams.
39. The importance of continuous learning and development in project management.
40. How to assess and improve project management maturity within an organization.
41. The influence of regulatory changes on project management.
42. Exploring different project management software and tools.
43. The role of project management in product development.
44. How to manage project budgets effectively.
45. The challenges of managing IT and software development projects.
46. The importance of vendor and stakeholder management in projects.
47. How to successfully close and evaluate a project.
48. The role of project management in crisis and emergency situations.
49. Strategies for scaling project management practices in growing organizations.
50. Exploring innovative approaches to project management

90 Day Coaching Programm

90 Day Coaching Programme

Transform Your Team in 90 Days – Where Vision Meets Action!
Empower, Evolve, Excel – Your Path to Organizational Mastery in Just 90 Days!

PROBLEM / PROPOSITION
(Identifying the Challenge)

In the dynamic world of business, embracing new roles, teams, and projects brings unique challenges:

Role Transition: Seamlessly transitioning from old roles and back-filling positions, ensuring continuity and efficiency.
Team Development: Mastering the phases of team evolution – forming, storming, norming, and performing, alongside stakeholders and participants.
Strategic Planning: Collecting critical data and insights to sculpt robust strategies, goals, KPIs, and action plans.
Operational Excellence: Balancing the introduction of new processes while maintaining smooth, uninterrupted operations.

PROGNOSIS
(Consequences of Inaction)

Neglecting these aspects can lead to suboptimal performance even in the best teams. For success, alignment in vision, skills, incentives, resources, agreement, commitment, participation, and planning is crucial. Internal change drives progress, but external expert support can be the pivotal catalyst.
 

POSSIBILITIES
(Transformative Solutions)

Unlock the full potential of your team with our expert consulting and coaching services:

Strategic Facilitation: Organize and manage critical meetings, workshops, and focus groups with ease.
Effective Governance: Streamline governance, documentation, and communication for higher efficiency.
Idea Incubation: Utilize our services as a platform for brainstorming and nurturing innovative ideas.
Resourceful Support: Gain access to an array of tools, templates, training, and bespoke support.
Adaptable Approach: Benefit from our flexible, phase-based support, tailored to the initial 100 days of your transformative journey.

PROPOSAL
(Structured Path to Change)

Implement a structured, phased support plan for the first 90 days of change. Choose from our flexible packages of 1-2 days per week support, tailoring services to your specific needs. With the option to adjust or extend services, our approach is designed to seamlessly transition your team to business-as-usual.
 

PLAN
(Strategic Implementation Stages)

Discovery Phase: Uncover the unique needs and challenges of your organization.
Goal Setting: Define clear outputs and outcomes for targeted results.
Effective Delivery: Experience seamless implementation and guidance.
Transition and Closure: Ensure sustainable change with a smooth handover.

PERSON
(Meet Your Change Catalyst)

Tim Rogers – LinkedIn Profile

With a broad range of qualifications and experience in projects, operations and change management, Tim Rogers is your ideal partner for navigating complex transitions. As an ICF-trained coach, PRINCE2 Project Manager, APMG Change Practitioner, and MBA, his expertise spans across coaching, project management, and strategic consulting. Tim’s notable experience with government projects and committees, coupled with his role in leading technical steering committees, makes him uniquely equipped to guide your journey.

ICF Trained Coach
MBA Management Consultant
Prince2 Project Manager, Agile Scrum Master
AMPG Change Practitioner
Mediation Practitioner
BeTheBusiness Mentor
4 x GB Gold Medalist

PRICE
(Investment and Value)

Opt for our pre-purchased hours at a competitive rate of £500/day, with flexible payment options. Investing in our services means investing in your team’s future success.
 

PRACTICAL ACTION
(Next Steps to Transformation)

Ready to transform your team’s potential? Contact Tim Rogers today.

📧 Tim@AdaptConsultingCompany.com
📞 +44 7797 762051
🔗 Official Supplier Profile

Begin your journey to excellence with Adapt Consulting Company.

Question: How can you approach a client who is resistant to change?

I saw this click-bait, but could not resist an answer.

Possible Answer:
Perhaps start by understanding the change, and the resistance. Work with the person to build rapport and trust and understand the meaning or implications of the change and the function and benefits of being resistant. From there you can explore perceptions values, beliefs and what will best serve the client in pursuit of their goals.

Thoughts:
The Power Threat Meaning Framework (PTMF) is an alternative to more traditional models for understanding mental distress, behavior, and different life experiences. Developed by psychologists in the UK, it focuses on how power imbalances and the threat of these imbalances can affect individual behaviors and experiences.

1. Power: PTMF examines how various forms of power (social, economic, personal, etc.) impact a person's life experiences. It acknowledges that power imbalances can lead to distress or problematic behaviors.

2. Threat: This aspect looks at how individuals perceive and respond to threats, which could be physical, social, or existential. These threats can arise from one's environment, relationships, or societal structures.

3. Meaning: The framework emphasizes understanding the meaning individuals ascribe to their experiences, including distress and resistance to change. It argues that people's interpretations of their experiences are shaped by cultural, social, and personal narratives.

4. Response: PTMF suggests that behaviors often labeled as symptoms or disorders are understandable responses to the combination of power, threat, and the meanings attributed to these.

Applying the PTMF to resistance to change involves:

- Understanding the Role of Power: Recognize how power dynamics (like in a workplace, family, or society) might be influencing the client's resistance. This could be fear of losing status, control, or comfort.

- Identifying Perceived Threats: Determine what threats the change poses to the client. This could be a threat to their identity, way of life, values, or security.

- Exploring Meaning: Discuss what the change means to the client. How do they perceive it? What narratives or beliefs are they applying to the situation?

- Building Rapport and Trust: Create a safe space for the client to express their fears and concerns. This involves active listening, empathy, and validation of their experiences.

- Working on Perceptions, Values, and Beliefs: Help the client explore their own values, beliefs, and how these are affecting their perception of change. This can lead to a deeper understanding of their resistance.

- Goal Alignment: Assist the client in aligning the change with their personal goals or values. This can make the change seem more acceptable or even desirable.

In practice, approaching a client who is resistant to change involves creating an understanding and supportive environment where the client feels heard and their experiences are validated. This approach allows for a more empathetic and client-centered intervention, focusing on the client's strengths, resources, and the meaning they ascribe to their experiences.

Tim HJ Rogers
I help people, teams and organisations set and achieve goals.
Supporting the critical thinking and creating the resources and environment for success.

ICF Trained Coach
MBA Management Consultant
Prince2 Project Manager, Agile Scrum Master
AMPG Change Practitioner
Mediation Practitioner
BeTheBusiness Mentor
4 x GB Gold Medalist

#people #process #performance #projects #programmes #pmo #change #processimprovement #projectmanagement #changemanagement #workshops #mediation #coach #icfcoach #mentor #facilitation #training #jersey #channelislands

Diary of (not yet) a CEO. Entry No001

 

BROAD OVERVIEW APPROACH (AREA ONE) CENTERS ON:
ENTERPRISE PURPOSE AND AMBITIOUS OBJECTIVES, DRIVING YOUR COMPANY'S EXPANSION, GRASPING YOUR MARKET'S POTENTIAL, AND YOUR OFFERINGS IN PRODUCTS AND SERVICES.

It is true that I have been flexible, utilitarian, as a consultant / coach I have rarely been fixed on a particular product or service, but instead flexible to the circumstances and needs of the client(s). I have been a wholesaler providing services at trade-price which others resell with a mark-up between 25% to 100% and this has suited me. I've not been great at brand, sales or networking and happy to leave that to others, and just focus on doing the task, the job, the work that needs doing.

I now think that perhaps I should pick a product, a service or a market and focus 100% on that. But which? I help people and organisations achieve their goals. That combines consulting, facilitation, project management, training, support, governance, contract and data management etc. But is not obviously one product or one market.

MARKET ENTRY STRATEGY (AREA TWO) CONCENTRATES ON:
CLIENT INTERACTION EXPERIENCE, PROMOTION AND MESSAGING, AND EXPANDING BUSINESS AND SALES.

It is true that I have allowed others to do the all these elements, with me simply working as an Associate or Sub-Contractor. So this will be a key challenge for me since I don't regard this as a key strength and have intentionally avoided growing to avoid this. I have instead been a 'lifestyle business' rather than one seeking more clients, more work and recruitment.

This is an area I plan to change in 2024, on the basis that relying upon other people may not be the best strategy and although I am very pro-collaboration and keen on co-production, perhaps I need to be more active than passive in business development.

FACILITATING ACHIEVEMENT (AREA THREE) FOCUSES ON:
HIRING, NURTURING AND KEEPING TALENT, OPERATIONAL EFFICIENCY, LEVERAGING TECHNOLOGY, FINANCE, AND BUSINESS GOVERNANCE.

Ironically as someone who has been an Associate or Sub-Contractor I know the industry well and there is no reason I cannot build a business with other Associates or Sub-Contractors. As previously stated I am I am very pro-collaboration and keen on co-production.

INTENTIONAL LEADERSHIP (AREA FOUR) HIGHLIGHTS:
YOURSELF IN LEADERSHIP ROLES AND MANAGING FROM AFAR.

It is true that I am not a leader. I am sometimes opinionated, but not a leader. Ironically as a consultant / coach / project manager I am part of the support-team for leaders. I am often hired by top leadership to help them and help their organisations. I don't try to be at the top, to command or control, I am instinctively happy managing, making sure things get done. Many of the athletes I work with win national championships and a some of the leaders I work with have won IoD Director of the year. I am happy for them to be leaders.

Perhaps becoming a leader (rather than an Associate or Sub-Contractor) will be the most difficult thing for me in 2024.

INDIVIDUAL EVOLUTION (AREA FIVE) IS ABOUT:
ALLOCATING TIME FOR PERSONAL CONTEMPLATION, UNDERSTANDING YOUR UNIQUE IDENTITY, ALIGNING YOUR HEALTH AND FINANCIAL WELL-BEING, AND BEING YOUR OWN GUIDE TO PEAK PERFORMANCE.

I actually think, despite the text above, I am good at this element. My success may be modest but I've been self-employed on a contract or consulting basis since 2013, I am a 4 x GB Gold Medallist, have a happy family and time to read, learn and participate in helping charities or organisations like Jersey Policy Centre, Man Club, Confluence Circles etc.

ADAPTING TO CHANGE PODCAST > This week Robert Rowland Smith, Tina Hesse and Sally Minty-Gravett

ADAPTING TO CHANGE PODCAST
Creative, Curious and Challenging Conversations

Follow on LinkedIn

 
Last week's videos so far...

TimHJRogers and Matt Falla Reflecting and Renewal https://youtu.be/y783rGE0eEI
TimHJRogers and Matt Falla Busyness and Productivity https://youtu.be/Jq0ToCJIuyM
TimHJRogers and Matt Falla Priorities https://youtu.be/zsIBbLh9yaI
TimHJRogers and Matt Falla Strategy v Execution https://youtu.be/T-Q_4Bp3A9M 

Well I am very lucky for my podcast to have got off to a flying start with @Matt Falla and the latest (3rd) extract was published today, with the 4th due tomorrow. I am even more lucky to be able to follow up with three more excellent conversations this week

@Robert Rowland Smith
Robert is an award-winning author and Prize Fellow of All Souls College, Oxford, Robert Rowland Smith went on to become a partner in a London consulting firm. Robert has advised the executive teams and boards of numerous organisations from global blue chips to start ups. Increasingly his work has been with family businesses.

@Tina Hesse Mappcp
Tina is a children and young people mental health support manager, a change manager  (in the very real sense that she changes people's lives) and an authority on wellbeing.

@Sally Minty-Gravett Mbe
Sally has swum the Engish Channel in 5 different decades. After her 4th channel swim he was inducted into the Internation Marathon Swimming Hall of Fame, Fort Lauderdale, Florida - in 2006 and has since been awarded am MBE for my “Services To swimming” in 2016.

I am really interested in listening to people, understanding their experience and sharing their wisdom. As a coach and consultant the more you learn from other people, the better you can serve and support those who might benefit from more options.


All the excepts from the podcasts will be shared on LinkedIn [https://www.linkedin.com/in/timhjrogers/] You need to subscribe for the full podcast and any materials and resources (it will be monthly newsletter with links)

Sign-up  https://mailchi.mp/9fee22102e71/signup


Tim HJ Rogers
I help people, teams and organisations set and achieve goals.
Supporting the critical thinking and creating the resources and environment for success.

ICF Trained Coach
MBA Management Consultant
AMPG Change Practitioner
Mediation Practitioner
BeTheBusiness Mentor
4 x GB Gold Medalist

Corporate insights
https://www.linkedin.com/company/adapt-consulting-company/
https://www.adaptconsultingcompany.com/company/
https://www.instagram.com/adaptconsultingcompany/

#people #process #performance #projects #programmes #pmo #change #processimprovement #projectmanagement #changemanagement #workshops #mediation #coach #icfcoach #mentor #facilitation #training #jersey #channelislands

Podcast with Matt Falla

 

 

 
Yesterday, I expressed my interest in creating podcasts featuring engaging conversations with fascinating individuals about change, work, business, and life. To my delight, Matt Falla immediately responded and we've already scheduled a session for this Friday.

Though I'm relatively new to podcasting and might need a few days to master the editing package, I'm thrilled about this opportunity. Matt, with his extensive background, significant business achievements, social awareness, thoughtful insights, and strong commitment to mental health and well-being, is the ideal guest for meaningful dialogue.

I'm also excited to share that our 2024 podcast lineup includes Coach Taymour, Tina Hesse MAPPCP, Dr Glenda Rivoallan, and Andy Jarvis. This impressive roster of leaders, thinkers and doers, known for their contributions to our local community, will offer valuable perspectives on various topics, including business, charity, personal well-being, and the joy of living. This project feels like a personal Christmas present, and I hope it's something you'll look forward to in the coming year.

If this initiative intrigues you and you'd like to be part of our 2024 broadcast series, please reach out.

Additionally, if you're interested in receiving the full versions of these podcasts and any related materials, consider subscribing. It's completely free and allows me to email you these extensive resources, which are too voluminous to share solely via social media.

Links to follow and subscribe below

Tim HJ Rogers
ICF Trained Coach AMPG Change Practitioner and Mediation Practitioner
MBA Management Consultant, BeTheBusiness Mentor

Links to follow and subscribe

Corporate insights (Adapt Consulting)
SUBSCRIBE For those managing change within teams or businesses.
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https://www.linkedin.com/company/adapt-consulting-company/
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Coaching resources (Thinking Feeling Being)
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John Holland's Career Development Theory

John Holland's Career Development Theory, formulated in 1959, is a significant framework in vocational psychology and career counseling. It focuses on matching individuals with suitable careers based on their personality types. Holland classified both jobs and personalities into six categories, often represented as the RIASEC model. These categories are:

Realistic (R): Involves practical, hands-on tasks and skills. People in this category prefer physical activities and working with tools or machines. Careers often include engineering, agriculture, and skilled trades.

Investigative (I): Focuses on analytical, intellectual activities. Investigative types enjoy working with ideas and theories. Typical careers include sciences, mathematics, and technical writing.

Artistic (A): Characterized by creativity, originality, and self-expression. People in this category thrive in environments where they can create and innovate. Careers include those in the arts, design, and writing.

Social (S): Involves interaction with others and helping, instructing, or counseling people. Social types are often found in teaching, counseling, nursing, and social work.

Enterprising (E): Centers around leading and persuading others, often in business environments. These individuals are often drawn to careers in sales, management, and politics.

Conventional (C): Involves structured, rule-regulated tasks. People in this category often prefer working with data and details. Typical careers might include accounting, banking, and administration.

The theory posits that choosing a career that aligns with one's personality type can lead to greater job satisfaction, performance, and success.


John Holland's theory is invaluable in coaching as it provides a structured approach to understand client personalities and align career goals accordingly. It aids in identifying suitable career paths, enhancing job satisfaction, and personal fulfillment. Incorporating this theory into coaching curricula ensures a more tailored and effective guidance process, crucial for helping individuals make informed career decisions and achieve professional growth.

Links in comments

Thinking Feeling Being

We support people and organisations achieve their goals through facilitation, workshops, mentoring, mediation and sharing change resources

#mediation #coach #mentor #philosophy #psychology #purpose #thinking #feeling #icfcoach #coaching #facilitation, #workshops, #mentoring, #mediation #changeresources


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THE KEYS TO GOOD FACILITATION

I think it is important to be aware of context, purpose and agenda. Sometimes the best facilitation is about neutrality and non-participation, not having an end-goal but encouraging exploration, discovery, innovation, enablers and blockers.

Sometimes facilitation is used to support or maybe sell an idea, a strategy, a change. It is really important to be clear on the role and honest when discussing fear, fatigue, resistance, pros and cons, winners and losers and what is necessary and sufficient for success.

I love Nancy Kline and her book Time To Think about creating a thinking environment. I read this as part of Coach and Therapy Training, but it is really relevant to business and consultancy. The Ten Components of a Thinking Environment, are: Attention, Equality, Ease, Appreciation, Encouragement, Feelings, Information, Diversity, Incisive Questions, Place

A THINKING ENVIRONMENT

1.    ATTENTION: Quality attention, characterized by uninterrupted listening and genuine interest, is a creative act that significantly enhances the thinking of others.

2.    EQUALITY: Treating everyone as equal thinkers, ensuring equal speaking time, enhances the quality of ideas and decisions by balancing contributions from both talkative and quiet individuals.

3.    EASE: Fostering an internal state free from urgency encourages better thinking, as opposed to the detrimental effects of rush and pressure prevalent in modern life.

4.    APPRECIATION: Recognizing and verbalizing the positive aspects fosters an environment where the human mind operates optimally, countering the tendency to focus solely on negatives.

5.    ENCOURAGEMENT: Replacing competition with encouragement in thinking processes fosters courage and independent thought, moving away from comparative success towards true excellence.

6.    FEELINGS: Welcoming the expression of emotions can facilitate clearer thinking, contrary to the common belief that emotions impede rational thought.

7.    INFORMATION: Basing decisions on full and accurate information is crucial for intellectual integrity and avoiding denial, leading to well-informed, independent thinking.

8.    DIFFERENCE: Embracing diversity and understanding varied lived experiences enriches perspectives, leading to richer, more divergent thinking.

9.    INCISIVE QUESTIONS: Using precise questions to challenge and remove untrue limiting assumptions can unlock fresh, high-quality thinking.

10.    PLACE: Creating a physical environment that communicates respect and care improves clarity and boldness in thinking, reflecting the value of individuals and their thoughts.

Even an unstructured meeting needs some structure. It may not be an agenda, but it should allow time for everyone to participate, for consensus and dissent, and to allow people to reflect and express. In coaching and therapy we talk about being Seen, Soothed, Supported, and Safe. Those may not be the terms used in facilitation but the concept of a safe place and supportive environment is key.

Good facilitation should have outputs and outcomes. These may not be deliverables and decisions that you might expect in a focus group or project team, nonetheless if conversations are important and lessons learned there is a need to have something to help the recollection and the reflection.

Meeting minutes, action plans and verbatim quotes may be unhelpful. Sometimes people may withhold thoughts, feelings and ideas if they feel they are being transcribed. So the aim in some cases is to capture the essence. What is essential is to agree up-front expectations, like for example  "Chattem House Rules".

CHATTEM HOUSE RULES

The "Chattem House Rules" for discussion and debate, often confused with the Chatham House Rule, refer to a set of principles designed to foster open, honest, and respectful dialogue in a group setting.

1.    CONFIDENTIALITY: Respecting the privacy of what is shared in the group, similar to the Chatham House Rule, where participants are free to use the information received but without disclosing the identity or affiliation of the speaker.

2.    RESPECTFUL LISTENING: Encouraging participants to listen attentively and respectfully to others’ viewpoints, even when they disagree.

3.    EQUAL PARTICIPATION: Ensuring that all participants have an equal opportunity to contribute to the discussion.

4.    AVOIDING PERSONAL ATTACKS: Focusing on ideas and arguments rather than resorting to personal attacks or derogatory comments.

5.    STAYING ON TOPIC: Keeping the discussion focused on the topic at hand and avoiding unnecessary tangents.

6.    CONSTRUCTIVE CRITICISM: Offering criticism in a constructive manner, aimed at ideas rather than individuals.

7.    FACILITATION: Having a moderator or facilitator to guide the discussion, ensuring that it remains productive and adheres to the set rules.

8.    OPEN-MINDEDNESS: Encouraging participants to be open to different perspectives and to consider viewpoints other than their own.

Chatham House Rule "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed."

These rules are typically designed to create a safe and productive environment for dialogue, promoting a deeper understanding of various issues through civil and constructive debate.

THE BENEFITS OF GOOD FACILITATION

I have been used as a  facilitator for strategy formulation (e.g. Rural Economy Strategy), change-management (e.g.  Incorporation of the Ports), industry engagement (e.g. Visitor Economy Stressing Group for Tourism and Hospitality) and also as part of team-building(e.g. Natural Environment Team). A good facilitator does not have to be an expert in the topic, indeed my experience is they they are better when they are not!

1.    ENHANCED COMMUNICATION: Good facilitation encourages clear, open, and effective communication among participants, ensuring that everyone's voice is heard and understood.

2.    INCREASED PARTICIPATION AND ENGAGEMENT: Facilitators can create an inclusive environment that encourages all participants to contribute, leading to more diverse input and engagement.

3.    EFFICIENT USE OF TIME: An effective facilitator keeps discussions focused and on track, helping the group to use their time efficiently and avoid getting side-tracked.

4.    CONFLICT RESOLUTION: Facilitators are often skilled in managing conflicts, ensuring that disagreements are addressed constructively and do not derail the objectives of the meeting.

5.    BETTER DECISION-MAKING: With a facilitator guiding the process, groups can reach well-considered decisions that take into account diverse viewpoints and information.

6.    ENHANCED GROUP DYNAMICS: Good facilitation helps in building positive group dynamics, fostering collaboration, trust, and respect among participants.

7.    CLARITY AND DIRECTION: A facilitator can help clarify objectives and guide the group towards achieving their goals, providing structure to the discussion or activity.

8.    CREATIVE AND CRITICAL THINKING: Skilled facilitators can stimulate creative and critical thinking, encouraging participants to explore new ideas and challenge assumptions.

9.    EMPOWERMENT OF PARTICIPANTS: By promoting active participation, facilitation can empower individuals, giving them a sense of ownership and commitment to the outcomes.

10.    FOLLOW-UP AND ACCOUNTABILITY: Facilitators can help in establishing action items, assigning responsibilities, and setting timelines, ensuring that the results of the meeting are implemented.

THE ATTRIBUTES OF GOOD FACILITATION

Good facilitation involves a combination of these skills, applied with the aim of creating a productive and collaborative environment where all participants feel valued and are able to contribute effectively towards the session's objectives. My experience as a Coach, Therapy Mentor and Mediator has informed my thinking about this.

1.    ACTIVE LISTENING: Ability to listen attentively to understand participants' viewpoints, concerns, and ideas without prematurely judging or interpreting.

2.    NEUTRALITY: Maintaining impartiality and not taking sides in discussions, ensuring a balanced and unbiased approach that respects all viewpoints.

3.    COMMUNICATION SKILLS: Clearly and effectively conveying ideas, instructions, and feedback, and being able to rephrase or summarize participants' points for clarity.

4.    EMPATHY: Understanding and being sensitive to the feelings and perspectives of participants, which helps in creating a trusting and open environment.

5.    ADAPTABILITY: Being flexible and responsive to the needs of the group, adjusting the agenda or approach as necessary to meet the objectives of the session.

6.    GROUP MANAGEMENT: Managing group dynamics skillfully, ensuring that everyone has a chance to contribute and preventing domination by a few individuals.

7.    CONFLICT RESOLUTION: Effectively handling disagreements or conflicts that arise, using them as opportunities for deeper understanding rather than allowing them to derail the process.

8.    ENCOURAGING PARTICIPATION: Creating an inclusive environment where all participants feel comfortable to share their thoughts and ideas.

9.    PROBLEM-SOLVING SKILLS: Assisting the group in identifying, analyzing, and solving problems or developing strategies.

10.    TIME MANAGEMENT: Keeping the session on track time-wise, ensuring that all agenda items are covered within the allocated timeframe.

11.    PREPARATION AND ORGANIZATION: Being well-prepared with a clear agenda, objectives, and materials needed for the session.

12.    FOLLOW-THROUGH: Ensuring that there are clear outcomes, action items, or decisions from the session, and that these are communicated effectively post-meeting.

13.    CULTURAL AWARENESS: Being aware of and sensitive to the cultural backgrounds and diversity of the participants, ensuring inclusivity and respect.

14.    FACILITATING ENGAGEMENT: Using techniques such as questioning, brainstorming, and group activities to stimulate discussion and engagement.

15.    POSITIVE ATTITUDE: Maintaining a positive and encouraging demeanor, which fosters a constructive and productive atmosphere.


YOUR NEXT STEP

If you're keen on enhancing your team's collaboration and productivity through workshops or facilitation, and believe that this approach can significantly benefit your products, strategies, and team dynamics, we encourage you to reach out to us. Our tailored facilitation services are designed to unlock the full potential of your team, fostering innovative thinking and effective planning. By engaging with us, you'll be investing in a process that not only refines your products and plans but also nurtures a more cohesive and empowered workforce. Don't hesitate to contact us to explore how our expert facilitation can transform the way your team works together towards achieving remarkable results.

The Tools of Policy Formulation: Actors, Capacities, Venues and Effects

A ChatGPT summary of The Tools of Policy Formulation: Actors, Capacities, Venues and Effects April 2015
DOI:10.4337/9781783477043
ISBN: 9781783477036

https://www.researchgate.net/publication/298519135_The_tools_of_policy_formulation_Actors_capacities_venues_and_effects


The document is an introduction to "The Tools of Policy Formulation: Actors, Capacities, Venues, and Effects," which explores the various tools and methods used in policy formulation. Here's an executive summary:

Executive Summary

Background and Purpose

Main Focus: The book delves into the tools and instruments used in policy formulation, a topic less explored in public policy literature. Objective: It aims to reintegrate the study of policy formulation tools into mainstream public policy research.

Key Concepts

Policy Tools and Instruments: These are techniques or methods used at different stages of the policy process, from formulation to evaluation. They include both implementing instruments (like regulations, subsidies, taxes) and procedural tools (like education, training, information provision).

Policy Formulation: Distinguished from implementation, policy formulation is about generating options for addressing public problems. It's a critical phase involving tasks like problem characterization, problem evaluation, specifying objectives, assessing policy options, and policy design.

Main Findings

Categorization of Tools: Tools are categorized into three main types based on their technical complexity: simple tools (e.g., checklists), formal tools (e.g., scenario techniques, cost-benefit analysis), and advanced tools (e.g., computer-based simulations).

Actors in Policy Formulation: Various actors, including policymakers, researchers, and interest groups, use these tools for different purposes.

Policy Formulation Venues: Venues are institutional locations where policy formulation tasks are performed. They range from internal government committees to external advisory groups.

Capacity and Impact of Tools: The book examines the capacities required to use these tools effectively and their impact on policy formulation.

Critique and Evolution

The book acknowledges critiques of policy tools for being too technocratic or positivist and recognizes the shift in tool use and expectations.It notes a growing interest in more sophisticated tools to address complex policy problems, reflecting a shift from technocratic backrooms to more inclusive and sensitive approaches.

Implications and Future Directions

The authors propose a need for a systematic study of policy formulation tools, focusing on their selection, use, and impact in various settings. They call for a better understanding of the interaction between policy tools, actors, capacities, and effects.

Conclusion

This book is a significant contribution to understanding the tools and methods used in policy formulation. It bridges a gap in public policy research by focusing on the less-explored area of policy formulation tools, offering insights into their development, use, and impact on policy processes..

How much free stuff should you give away?

This is always a difficult question for small businesses and solopreneurs who often feel that they need to give expert advice free-of-charge almost as a cost-of-sale. It seems reasonable on the basis that a trades-person might meet you to inspect your house, and discuss your needs, prior to giving you an estimate for the work.

Clearly for intangible services it can be hard to distinguish between an initial conversation and consultancy, a discussion of isses and legal advice, a listening ear and paid-for coaching or therapy. For tangible services you might give a sample, a proto-type, or a limited-period trial with a clear destination between the sample, trial and full-product.

We should do the same with services. Maybe the first 3 hours (?) are free as a "discovery session" (much like a builders estimate) and thereafter there is a contract detailing needs, factors, plans, proposals and pricing, and the deliverables and chargeable basis.

It is important to establish clear boundaries for what constitutes free advice and when it transitions into a paid service. a contract or agreement requiring signature or approval is usually a good approach.

Of course there is still room to move on price. You might offer volume discounts, introductory discounts, loyalty discounts. Or you might work on a reduced rate for a case-study, testimony, product review or social media posts.

Where you are co-creating a product you may value the other party's time by reducing your costs to acknowledge their contribution. Often when it comes to product or market development I will provide advice if it is a strategic partnership or  groups where there is mutual benefit or future business opportunities.

Overall however my inclination is that FREE is not good.  Be clear what you are getting, it maya be a simple "Thank You" but your time and expertise must be worth something, otherwise it is worth nothing.

My concession to free stuff is three fold.

I provide free educational content (like blogs, webinars, or eBooks) that offers value but doesn’t require a significant investment of my time per individual client. This self-help approach is useful to those who cannot afford or do not need paid support.

I also allocate a certain amount of my time for pro bono work as part of my business's community service. In 2023 I made every Thursday available for James Ark Jersey, providing coaching for those that needed it. I have also been a volunteer for BeTheBusiness and done free work for Caring Cooks, helping great organisations do great things.

How do you deal with free stuff (either as someone providing or receiving)?

Adapt Consulting Company

We deliver projects and change, and improve the confidence, capacity, drive and desire of the people we work with. We understand data, technology and process and support people to drive performance and progress for purpose, profit and planet.

#people #process #performance #projects #programmes #pmo #change #processimprovement #projectmanagement #changemanagement #workshops #mediation #coach #icfcoach #mentor #facilitation #training #jersey #channelislands

Creating Your Customer Avatar

 

Identifying and marketing to your customer avatar involves a strategic approach to understand and engage your target audience effectively. Here's an expanded guide on how to do this:

1. Understanding the Importance of a Targeted Approach

Avoid Generalization: Trying to appeal to everyone can dilute your message and make it less effective. Focus on specific needs and preferences.   

Identify Unique Needs: Your goal is to be immediately relevant to a potential customer, either as a solution they currently need or one they will likely need in the future.

2. Creating Your Customer Avatar

Gather Personal Attributes: Start by thinking of real people who could benefit from your product or service. This makes your avatar more realistic.
 

Construct a Composite Character:
- First Name from Person No. 1
- Surname from Person No. 2
- Age from Person No. 3
- Background from Person No. 4
- Job from Person No. 5
- Circumstances from Person No. 6
 

Personalize Your Approach: With this composite character, you can tailor your social media content, product development, and services to feel more personal and relevant.

3. Engagement and Marketing Strategy

 
Awareness (Step 1): Ensure your target customer has heard of or seen your brand. This can be achieved through marketing campaigns, social media presence, and other forms of advertising. 

Knowledge (Step 2): Build enough familiarity with your brand so that the customer recognizes you as useful and relevant. This involves content marketing, providing valuable information, and engagement on platforms where your customers are active. 

Trust (Step 3): Develop a relationship where the customer likes and trusts you. This can be fostered through consistent, high-quality interactions, customer testimonials, and reliability in your products or services. 

Purchase (Step 4): Once trust is established, the customer may be more inclined to purchase from you. This stage is about making the buying process as seamless and appealing as possible.

4. Long-Term Relationship Building

Stages of Relationship: Transition from being a known entity to an acquaintance, then to a trusted friend, and possibly a long-term partner.  

Consistent Value Delivery: At each stage, provide value that reinforces the customer's decision to engage with your brand. This could be through educational content, superior customer service, or product innovation.

5. Practical Applications

Content Creation: Direct your content creation efforts to address the specific needs, interests, and challenges of your customer avatar.  

Product/Service Development: Design and modify your offerings to meet the precise requirements of your avatar.  

Feedback and Adaptation: Regularly seek feedback from your target audience and adapt your strategies accordingly. This ensures that you stay relevant and valuable to your customer avatar.

By focusing your marketing efforts on a well-defined customer avatar, you can create more impactful and resonant marketing campaigns that effectively convert interest into sales, fostering long-term loyalty and engagement.

Links and Sources for further reading in the comments

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We deliver projects and change, and improve the confidence, capacity, drive and desire of the people we work with. We understand data, technology and process and support people to drive performance and progress for purpose, profit and planet.

#people #process #performance #projects #programmes #pmo #change #processimprovement #projectmanagement #changemanagement #workshops #mediation #coach #icfcoach #mentor #facilitation #training #jersey #channelislands

PROJECT BOARD MEETINGS

 

MAXIMIZING PROJECT BOARD MEETINGS: A GUIDE FOR SENIOR LEADERS

As a seasoned Project Manager and Consultant with over three decades of experience, I've observed the critical impact that well-orchestrated project board meetings can have on the overall success of an organization's initiatives. These gatherings are not mere formalities; they are strategic tools that drive projects, change management, boost processes and productivity, enhance people and performance, and align with broader organizational purposes and the global emphasis on sustainability.

PREPARATION AND PRE-MEETINGS: LAYING THE GROUNDWORK

Preparation is the bedrock of an effective project board meeting. Pre-meetings are essential to ensure that all participants are on the same page. This preparatory step allows for the identification of key issues, aligning on objectives, and ensuring that discussions are focused and productive. As noted in PMBOK® Guide – Sixth Edition, effective pre-meetings contribute to better decision-making and more efficient use of time during the main meeting.

BRIEFING PACK: THE BLUEPRINT FOR SUCCESS

A well-crafted briefing pack, circulated in advance, is indispensable. This pack should encompass all the necessary information, including project updates, financial overviews, and risk assessments. By providing this pack ahead of time, participants can come prepared, leading to more in-depth and meaningful discussions. Note that Amazon suggest a silent pre-read of materials to enhancing the quality of meeting dialogues.

STRUCTURED AGENDA: STEERING THE CONVERSATION

A clear, structured agenda is crucial. It should outline the topics for discussion, allocated time slots, and the meeting's objectives. This approach, supported by the principles of Agile methodologies, ensures that meetings are focused and productive, preventing deviations into less relevant territories.

MINUTES AND ACTIONS: ENSURING ACCOUNTABILITY

Documenting minutes and action items is not just a formality but a critical tool for accountability and follow-up. These records should clearly state decisions made, actions assigned, and deadlines set. According to the Project Management Institute, effective minute-taking is a key component in ensuring project continuity and clarity.

In conclusion, the effectiveness of project board meetings is pivotal in steering projects towards success. By investing in preparation, crafting informative briefing packs, adhering to a structured agenda, and documenting minutes and actions, leaders can significantly enhance the impact of these meetings.

Summary:

Preparation and pre-meetings are crucial for aligning objectives.
Briefing packs circulated in advance enrich discussions.
A structured agenda keeps meetings focused.
Documenting minutes and actions ensures accountability and follow-up.
These practices are key across various domains: project and change management, processes and productivity, people and performance, and aligning with broader organizational and environmental goals.


Adapt Consulting Company

We deliver projects and change, and improve the confidence, capacity, drive and desire of the people we work with. We understand data, technology and process and support people to drive performance and progress for purpose, profit and planet.

#ProjectManagement #Leadership #BusinessStrategy #ChangeManagement #Productivity #Sustainability #CorporateGovernance #TeamPerformance #AgileMethodology #BusinessLeadership

#people #process #performance #projects #programmes #pmo #change #processimprovement #projectmanagement #changemanagement #workshops #mediation #coach #icfcoach #mentor #facilitation #training #jersey #channelislands

DO SIGN-UP SUBSCRIPTIONS ACTUALLY WORK - and is free stuff actually worthless?

I had a really interesting conversation this week about what I post on LinkedIn. The advice was that I publish too much, too often and am too helpful. I would be better to reduce on all three fronts and require people to subscribe to a mailing list in order to access tools, templates, training, ideas and experience.

I accept that this is a prevailing view, but I have to say whenever someone asks me for my email subscription or throws-up a paywall I generally go elsewhere to find what I am looking for. There is plenty of choice on the internet.

I am sometimes criticised for "giving stuff away" but in reality nothing I've thought, felt, said or done has not been done before (and probably better) than someone else.  I may not be a renowned author, but I aspire to be a valuable resource, akin to a well-stocked library. Oscar Wilde once said, "Experience is the name we give our mistakes." After four decades in consulting and coaching, I've amassed a wealth of experience and insights that I'm eager to share. I see no harm in being helpful.

If someone subsequently gets in contact for coaching, consulting or just a free cup of coffee that is a bonus. I actually enjoy exploring ideas and helping people. Sometime a coffee and a chat is plenty of reward. I do not think an email subscription or a paywall make that more likely. But here's the thing.... I may be wrong and I am willing to experiment and learn.

So I'm going to experiment and learn, and you can subscribe.

https://mailchi.mp/9fee22102e71/signup

If you choose not to, that is fine. The internet is a big place and you'll find me in many corners of it. But maybe a monthly email in your in-box is easier than searching through posts and articles. So now you have a choice.

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Adapt Consulting Company

We deliver projects and change, and improve the confidence, capacity, drive and desire of the people we work with. We understand data, technology and process and support people to drive performance and progress for purpose, profit and planet.

#people #process #performance #projects #programmes #pmo #change #processimprovement #projectmanagement #changemanagement #workshops #mediation #coach #icfcoach #mentor #facilitation #training #jersey #channelislands

Lessons Learned Report

A Lessons Learned Report is a critical document created during or after the completion of a project. Its primary purpose is to capture insights and knowledge gained from the project experience, facilitating continuous improvement in project management and execution. This report is beneficial for future projects, as it can help avoid the repetition of mistakes and reinforce successful strategies.

Here are suggested headings for a Lessons Learned Report:

1. Executive Summary: This section provides a brief overview of the project, including its objectives, scope, and any significant outcomes. It sets the stage for the detailed analysis in the following sections.

2. Project Overview: This part details the project's background, including its purpose, timelines, and resources. It helps contextualize the lessons learned.

3. Objectives and Outcomes: Here, you outline the project's intended goals and whether they were achieved. Discuss any discrepancies between expected and actual outcomes.

4. Methodology and Implementation: This section describes the strategies and methods used in the project, including project management tools, team structures, and implementation processes.

5. Challenges and Problems Encountered: Discuss the major challenges faced during the project, including unforeseen obstacles, resource constraints, and any other issues that impacted the project's flow.

6. Lessons Learned: This is the core section where you detail the insights gained. Divide it into subcategories like management lessons, technical lessons, process improvements, communication insights, etc.

7. Success Stories: Highlight what worked well in the project. Include best practices, strategies, or tools that were particularly effective.

8. Recommendations for Future Projects: Based on the lessons learned, provide actionable recommendations for future projects. This can include suggestions for process changes, risk management strategies, or communication improvements.

9. Conclusion: Summarize the key takeaways from the report and emphasize the importance of applying these lessons in future projects.

10. Appendices and Supporting Documentation: Include any relevant data, charts, graphs, or other documentation that supports the lessons learned and provides additional context.

Each heading should be tailored to reflect the specific context and results of the project, ensuring that the report is both comprehensive and useful for future endeavors.

LESSONS LEARNED

You might divide it into subcategories based on phase / or stage of the project as follows....

Phase 1 Discovery
Phase 2 Discussion / Design
Phase 3 Planning
Phase 4 Build & Deliver Element A
Phase 5 Build & Deliver Element B
Phase 6 Build & Deliver Element C
Roll Out No 1
• Data Mapping
• Data Migration
• Testing
• Training
• UAT Testing
• Deployment
• Hand-Over
Roll Out No 2
Roll Out No 3
Roll Out No 4
Phase 7 Hand-Over

Or subcategories based on key themes [for example these from PRINCE2] of the project as follows....

Starting up a Project
Initiating a Project
Directing a Project
Managing a Stage Boundary
Controlling a Stage
Managing Product Delivery
Closing a Project

See prince2.wiki for guidance and templates

https://prince2.wiki/management-products/lessons-log/
https://prince2.wiki/management-products/lessons-report/

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Solution-focused problem-solving (contrast with GROW model)

The stages of solution-focused problem-solving offer a structured approach to addressing issues by leveraging an individual's strengths and resources. Here's an expanded view of each stage:

1. Connecting to the Person's Inner Resource: This initial stage is crucial for establishing a strong rapport and trust with the person. It involves actively listening, showing empathy, and creating a safe, non-judgmental space for them to open up. Encouraging them to reflect on their past successes and capabilities helps in building confidence and a positive mindset. The aim is to shift focus from problems to strengths and resources.

2. Defining the Problem: Clarity about the problem and its impact is essential. This involves identifying the goal and understanding the thinking and feeling behind it. Goals should be Specific, Measurable, Achievable, Relevant, and Time-bound (SMART). This clarity ensures alignment with the person's purpose, motives, and commitment.

3. Finding the Exceptions: This stage involves exploring situations where the problem is less severe or absent. By examining the 'who, what, when, where' of these exceptions, insights can be gained into what works and how these strategies can be applied more broadly. This helps in identifying potential solutions and coping strategies.

4. Life Without the Problem: Here, the focus shifts to envisioning a future where the problem is resolved. This 'magic outcome' exercise helps in understanding the desired state in a detailed and sensory way - what it would look, sound, feel, taste, and smell like. This imaginative process checks the alignment with the person’s purpose, motives, and commitment.

5. Scaling: Using a scale from 10 to 0, where 0 represents the desired outcome and 10 the worst situation, the individual assesses where they currently stand. This scaling helps in quantifying progress and setting realistic goals.

6. Reviewing the Scale: In this stage, realistic and attainable steps are identified. It involves considering what a small yet significant step on the scale would look like (e.g., moving from a 6 to a 5), identifying barriers to progress, and recognizing available resources and strategies that can facilitate this change.

7. Feedback: The final stage is about reflective learning and adaptation. It involves seeking feedback on the session - what was helpful, what led to new insights, and what could be improved. Follow-up sessions are important to review progress, address any new problems, and reinforce successes.

Throughout these stages, the focus remains on empowering the individual, leveraging their strengths, and fostering a solution-oriented mindset. This approach is particularly effective as it shifts the emphasis from problem analysis to building solutions based on the person's own resources and past successes.

By contrast the simpler GROW model is a widely used framework in coaching and personal development, designed to aid in goal setting and problem solving but without necessarily having taken the therapeutic approach of Connecting to the Person's Inner Resource. Its name is an acronym for its four key components:

1. Goal: The starting point of the GROW model is establishing clear, specific, and achievable goals. It's about understanding what the individual wants to accomplish in the short-term and long-term.

2. Reality: This step involves exploring the current situation. It's about understanding where the individual is now in relation to their goals, acknowledging the challenges they face, and recognizing the resources they have at their disposal.

3. Options: Here, the focus is on identifying different strategies or paths to achieve the set goals. It involves brainstorming various courses of action, considering alternative approaches, and evaluating their feasibility.

4. Will (or Way Forward): The final step is about commitment and action. It involves deciding on a specific course of action from the options discussed, creating a step-by-step plan to achieve the goals, and ensuring the individual's commitment to taking the necessary actions.

The GROW model is valued for its simplicity and effectiveness in a variety of settings, from individual coaching sessions to team development and organizational planning. It helps individuals clarify their goals, understand their current situation more clearly, explore various options, and commit to action steps that drive them towards achieving their objectives.

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Attunement

Attunement is a vital skill in building deep and empathetic connections with others, especially in therapeutic or supportive contexts. Here are detailed ways to attune to a person and help them connect to their feelings:

1. Active Listening: Pay close attention to what the person is saying, both verbally and non-verbally. This means not just hearing their words, but also noticing their tone, pace, body language, and facial expressions. Active listening involves providing undivided attention, nodding, and using verbal affirmations like "I see" or "I understand" to show engagement.

2. Reflecting and Paraphrasing: Reflect back what you've heard in your own words. This shows that you are not only listening but also processing and understanding their emotions and thoughts. For instance, "It sounds like you're feeling overwhelmed by this situation."

3. Empathetic Responses: Demonstrate empathy by acknowledging their feelings without judgment. Use phrases like “That must be really hard for you” or “I can see why you’d feel that way” to validate their emotions.

4. Asking Open-Ended Questions: Encourage deeper exploration of feelings by asking open-ended questions. For example, "How did that experience make you feel?" or "What does this mean to you?" This helps the person delve deeper into their emotional state.

5. Using Counter-Transference Awareness: Be mindful of your own emotional responses to their story. Your feelings can be a mirror to understand theirs. If you’re feeling sad when they describe a situation, it might reflect the sadness they’re experiencing but haven’t fully acknowledged.

6. Maintaining a Non-Anxious Presence: Stay calm and composed. Your emotional stability can provide a safe space for the person to explore and express complex emotions.

7. Encouraging Expression: Sometimes, people struggle to articulate feelings. Encourage them to express themselves through other means, such as drawing, writing, or movement, if traditional conversation is challenging.

Through these methods, you can foster a deeper connection, making the person feel seen, heard, and understood, which is essential for emotional healing and growth.
Tim HJ Rogers
ICF Trained Coach AMPG Change Practitioner and Mediation Practitioner
MBA Management Consultant, BeTheBusiness Mentor

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